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RETURNS & REFUNDS

RETURNS

30-DAY RETURNS (FREE within 15 days)

Returns are easy. Use our return shipping label within 15 days of the delivery date. Refunds are issued to your original payment method or in the form of online credit. Free returns are available to U.S. customers only. International returns are responsible for return shipping.
- Merchandise must be returned within 30 days.
- Merchandise must not be worn, altered, or washed.
Merchandise must have all tags attached and be returned in original packaging.
Merchandise marked with Final Sale cannot be returned.

FREE RETURNS

To make a return using our prepaid return label complete the return form included in your order and place your merchandise in the original packaging. Cover or remove any original mailing address labels or carrier barcodes on the package.
Affix the prepaid shipping label (included in your order) to the package. Keep the top portion of the label for your records and tracking.
Drop your package off at a U.S. Postal Service mailbox or post office.
You will receive an email once your return has been processed. Please allow 5 business days from the time we receive your return for it to be processed.

NON-PREPAID RETURNS

Complete the return form included in your order and repackage your merchandise. Cover or remove any original mailing address labels or carrier barcodes on the package.
Address your return to:
Moon Rebel
P.O. Box 801708
Acworth, GA 30101
Ship your package. Please keep the tracking details for your records.
You will receive an email once your return has been processed. Please allow 5 business days from the time we receive your return for it to be processed.

EXCHANGE POLICY

Complete the return section on the form included in your order and indicate items being returned. Please let us know the reason for the returned item.
Provide the product information for each new merchandise you would like in the exchange form.
If the total value of your exchange is less than the value of the returned merchandise, we will refund you the difference according to our return policies.
If the total value of your exchange is greater than the value o the returned merchandise, please include your contact information in the form so we can contact you regarding proper form of payment.
Ship your package. Please keep the tracking details for your records.

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